Refund Policy

At DNSCaptain, we want you to be completely satisfied with our DNS monitoring services.

Welcome to DNSCaptain

We offer a free tier for monitoring up to 3 domains, allowing you to experience our DNS monitoring platform without any upfront commitment.

We understand that choosing a DNS monitoring solution requires careful evaluation. Our free tier gives you the opportunity to explore our platform's features and capabilities risk-free.

30-Day Money-Back Guarantee

Upgrade with confidence: enjoy our 30-day money-back guarantee on all premium plans.

If our premium service doesn't meet your DNS monitoring needs, here's how you can request a refund:

  • Request within 30 Days: Submit your refund request within 30 days of your premium plan purchase.
  • Contact Support: Email our support team at support@dnscaptain.com to initiate the refund process.
  • Share Your Experience: While not required, we value your feedback to help us improve our services.

Our Commitment to You

Our commitment extends beyond our refund policy. We are dedicated to providing enterprise-grade DNS monitoring tools and exceptional support to help secure your domain infrastructure.

If you have any questions about our services or need assistance, please don't hesitate to contact our support team. We're here to ensure your experience with DNSCaptain meets the highest standards of DNS monitoring.

DNSCaptain is an independent service. We are not affiliated with any commercial DNS provider.