Privacy Policy

Introduction

At DNSCaptain, your privacy is our priority. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@dnscaptain.com.

Data Protection & Security

We take your privacy seriously and implement various measures to provide all visitors and users of DNSCaptain with a safe and secure environment for DNS monitoring and management.

DNS Data

We store only the necessary DNS records and monitoring data required for our services. All sensitive configuration data remains on your systems.

Analytics

We use analytics solely to improve our service quality and user experience. All collected data is anonymized.

Notifications

We send notifications for DNS changes, domain expiration alerts, and important account updates. You can customize notification preferences.

Secure Payments

All payments are processed through Stripe, a PCI Service Provider Level 1 certified payment gateway, ensuring secure transactions.

Security Measures

All data is encrypted at rest and in transit. We employ industry-standard security practices including strong TLS encryption, regular security audits, and secure access controls.

Data Usage Policy

We never sell, trade, or transfer your personal information or DNS monitoring data to third parties. Your data is used solely for providing our DNS management and monitoring services.

Your Data Protection Rights

Under data protection laws, you have the following rights:

  • Right to access your DNS records and account data
  • Right to correct any inaccurate information
  • Right to delete your account and associated data
  • Right to restrict how we process your data
  • Right to object to certain data processing
  • Right to export your DNS monitoring data

To exercise any of these rights, please contact us at support@dnscaptain.com. We will respond to your request within one month.

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or for legal compliance. Any changes will take effect immediately upon posting, and we will notify you of material changes through our platform.

For any questions about our Privacy Policy or data practices, please contact us at support@dnscaptain.com.

DNSCaptain is an independent service. We are not affiliated with any commercial DNS provider.